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Press Releases

Find out about CASE’s latest announcements and access our archive of press releases.

2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005

2011 Press Release

21 December 2011 CASE Takes Concord Developments To Court
14 December 2011 CASE works with two associations to enhance transparency
28 November 2011 57 CaseTrust accredited spas now have insurance scheme in place for consumers

List Of Spa And Wellness businesses Offering Spa Protection Scheme
Spa and Wellness Businesses with Declaration of Non Collections of Pre Payments
25 November 2011 Launch Of The Revamped CaseTrust Certificate
20 October 2011 ASAS To Work Closer With Authorities
18 October 2011 Appeal Court Dismisses Stansfield's Claims Against CASE
19 September 2011 CASE Saw Improvement From Previous Rounds Of Test For Hallmarking Standards Of Gold Sold In Our Shops

Guide on the fineness of gold used for different parts of the jewellery
Gold jewellery pieces that did not meet the fineness requirements
7 September 2011 CASE signs Memorandum of Understanding with Korea Food Safety Information Center
1 September 2011 Increased FIDREC-NIMA limit from 1 September 2011
29 July 2011 Industry Stakeholders Organise First "Travelling & You" Seminar
13 July 2011 SPRING Joins Hands With CASE, Retailers And Suppliers To Ensure Safer Toys

List of toys here

30 June 2011 Compulsory Insurance For CaseTrust Spas From July
9 June 2011 Hawker Food Remains Affordable For Singaporeans

Spreadsheet on survey here.

18 May 2011

High Court Dismisses Stansfield's Claims Against CASE;
Stansfield Ordered To Pay Cost To CASE

11 May 2011 CASE launches educational brochure on airlines

The brochure is available here.

15 March 2011 Collaboration between CASE & STB sends a stronger signal to recalcitrant retailers to curb unfair trade practices
13 March 2011 Walk With CASE 2011
9 February 2011 CASE Recovered $3.8 million For Consumers In 2010

2010 Press Release

20 November 2010 CASE Launches "Knowledge Is Protection" Campaign
4 November 2010 Latest: Information Release on Subtle Senses
29 October 2010 Information Releases on:
  1. Subtle Senses
  2. LGM Limited (Singapore Branch)
28 October 2010 Media Advisory - CASE Is Not Working With The World Bank
20 October 2010 Media Advisory - Subtle Senses Pte Ltd
26 August 2010 CASE signs MOU with FOMCA
16 August 2010 Nearly half of toys tested by CASE were found to contain harmful chemicals

Pictures of affected toys

18 June 2010 CASE Entered Consent Judgement Against Garraway Enterprises Limited Singapore Branch
5 May 2010 CASE Survey of 150 Retailers Found Most Have Exchange or Refund Policy

Annex A and B

14 April 2010 CASE Officially Launches New Spa Accreditation Scheme to promote fair trading

Annex 1

18 March 2010 Motor Insurance Taskforce's Recommendations to Address Escalating Premiums Issue
15 March 2010 CASE signs MOU with Macao SAR Government Consumer Council
12 March 2010 Join CASE And MoneySense At “Our Money, Our Rights” Carnival On 13-14 March 2010
4 March 2010 Toxic Chemical Found In "Extrusion Bean" Toy

Annex

4 February 2010 Minibond Noteholders Can Look Forward To Some Form Of Refund Of Their Investment Principal
29 January 2010 CASE Recovered $3 million For Consumer In 2009

Annex A

20 January 2010 CASE Found Another 4 Gold Jewellery Retailers Not Fulfilling The Gold Fineness Standard.

Annex A - Result of the Gold Survey

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2009 Press Release

14 December 2009 CASE Found Brands Reducing Their Quantity And Not Price
13 November 2009 Redress Options For Consumers Affected By Closure Of Spa
12 November 2009 12 PEOs Have Their Suspension Lifted By CaseTrust
6 November 2009 CASE And Group RCI Launched Joint Public Educational Seminar On Timeshare
3 November 2009 CaseTrust Suspenses 16 Private Education Organisations For Lapse In The Student Protection Scheme
14 August 2009 Consumer Alert: High Court Stands By Decision To Grant Interim Injunction Against Garraway
23 July 2009 CASE Reveals Findings Of Investigation Into Brookes Business School
17 July 2009 De-registration of Brookes Business School
7 July 2009 Response To Lehman Investigation Findings Released By MAS
29 June 2009 CASE Introduces Its New Central Committee
24 June 2009 CASE And SVTA Launch Joint-Accreditation Scheme
11 June 2009 CASE Found Two Companies Misusing The Green Label Issued By SEC
18 May 2009 CASE Found More Than 50% Vendors Surveyed Not Displaying Prices Upfront
24 April 2009 CASE Signs MOU With SVTA On 26 April 2009
23 April 2009 CASE's 'Fair Trading And You' Carnival on 25 April 2009
13 March 2009 Celebrate World Consumer Rights Day With CASE
12 March 2009 CASE Supports the Proposals Announced by MAS to Tighten the Rules Relating to the Sales of Unlisted Investment Products
5 February 2009 CASE Takes A 4th Company, Garraway To Court
28 January 2009 Most Food Stalls Did Not Increase Prices
16 January 2009 CASE Urges Financial Institutions to Expedite Settlement Offers

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2008 Press Release

28 November 2008 CASE Found One-Sixth Of The Gold Jewellery Retailers Surveyed Not Fulfilling The Gold Fineness Standard
(The report on the testing can be found here.)
24 September 2008 CASE Did Not Infringe Competition Act
6 August 2008 CASE Revealed Cost Savings Up To $710 For Mothers Who Breastfeed For 6 Months After Childbirth
5 August 2008 CASE Welcomes CCS’s Decision To Advise IEA To Remove The Fee Guidelines
1 July 2008 ASAS?announcement of amendments to Singapore Code of Advertising Practice
27 June 2008 CASE found competitively priced cooked food across Singapore
(Click here to download complete price survey listings and here for annexes)
18 June 2008 CASE Reports Moderate Increase In Rice Prices From Survey Findings
(Click here to download survey annexes)
11 June 2008 CASE Entered Judgment Against Naughty By Nature Pte Ltd
9 June 2008 Judgement Entered Against Global Europ
15 May 2008 High Court Judge Rejects Stansfield's Appeal
14 May 2008

CASE Found Prices Of Fragrant Rice In Supermarkets Varied, Some Of Such Price Differences Can Be As High As 48%

2 May 2008

CASE Reveals Grocery Survey Results: More than 160 budget items in SuperMarkets

28 March 2008 Stansfield Application For Summary Judgement Dismissed
14 March 2008 Walk With CASE Towards a Healthy Lifestyle
14 Feb 2008 CASE's response to Stansfield's press release relating to their application to the High Court under Order 14
4 Jan 2008 CASE-SOA Public Seminar: Who Cares For Your Eyes?

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2007 Press releases

14 Dec 2007 CASE Warns Consumers on Retailers Selling Thawed Meat as Chilled Meat
23 Nov 2007 CASE Clarifies on Complaint Lodged by Stansfield College
17 Sep 2007 CASE Calls for Transparency from Asialinx
07 Sep 2007CASE Obtains Interim Injunction Against Global Europ
05 Sep 2007CASE And Orion's Belt Network Agrees On Out-Of-Court Settlement
03 Sep 2007CASE Takes Court Action Against A Second Company
30 Jul 2007 New Guidelines For Portrayal Of Persons In Advertsements
24 Jul 2007CASE Conducts Price Survey Of Household Items 
03 Jul 2007CASE WARNS CONSUMERS ABOUT TIMESHARE RESALE / LEASING COMPANY AZTEX INT'L PTE LTD
25 Jun 2007CASE disappointed by CCS' decision
13 Jun 2007CASE tests found hair dyes safe
04 Jun 2007Explanations on NETS Transaction Fee Increases
01 Jun 2007CASE Supermarket Survey on Milk & Sugar Prices
04 Apr 2007CASE Islandwide Price Survey Of Coffee & Tea & Soft or Canned Drink

14 Mar 2007

CASE and Pharmaceutical Society of Singapore conduct price survey of medicines for World Consumer Rights Day

19 Feb 2007

CASE and NATAS say no to “zero tour fare”

14 Feb 2007

CASE conducts price survey of household items

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2006 Press Releases

20 Oct 2006

CASE celebrates 35th anniversary

22 Aug 2006

Consumers Association of Singapore introduces new Central Committee

26 Jul 2006

CASE & NATAS Launches Joint Accreditation for Travel Agencies

     Jul 2006

Model Agreements and Transparent Advertisements from Accredited Employment Agencies from 15 Sep 2006

19 Jul 2006

CASE and American Express Foundation Offer Financial Advice to Help Singaporeans Manage Their Finances

08 Feb 2006

Public Consultation on the Proposed Amendments to the Consumer Protection (Fair Trading) Act

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2005 Press releases

05 Sep 2005

Consumers Association of Singapore and China Consumers’ Association sign MOU to strengthen collaborations on product testing and share initiatives on consumer protection

05 Aug 2005

CASE and LIA to launch initiatives to promote a more financial savvy society

05 Aug 2005

Ad claims: What you see is often not what you get

02 Aug 2005

Beauty, At What Price?

19 May 2005

CASE and Singapore Retailers Association (SRA) launch a joint accreditation scheme for the retail industry

17 May 2005

17 Shops caught this year for breaching food regulations

13 Apr 2005

Update on student protection scheme and implementation of all requirements of CaseTrust for Education

06 Apr 2005

CASE investigates if energy-saving lamps live up to their claims
(Please click here for the brand list of lamps that passed our tests)

14 Mar 2005

10,819 cases of unfair trade practices identified for the first year of the Consumer Protection (Fair Trading) Act (March 2004-Feb 2005)

01 Mar 2005

Greater Prominence of Code of Advertising Practice in 2004 - with Annexes

19 Jan 2005

CASE is pleased with NETS' agreement to refund consumers affected by i-chq matter

04 Jan 2005

Pricing structure of school bus service to be explained

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