“We are honoured to be awarded with the CaseTrust Gold Award in 2005 and we dedicate it to all our customer service personnel, in the past and the present. Without them, Brother would not be recognised as a reputable and trustworthy manufacturer in the printing, communication and digital imaging industries. Furthermore, this award will allow our customers to be rest assured that they are buying from a company with good practices and excellent customer service to match.”

 Mr Tetsuo Watanabe, Managing Director of Brother International Singapore Pte Ltd
CaseTrust Gold Member since 2005
 

“A body like CaseTrust will ultimately drive business to your shop because they are confident that you can be trusted to treat consumers fairly. In other words, it is a WIN-WIN situation.”

 Mr Richard Hung, Richard Hung Jewellers
CaseTrust Gold Member since 2001
 

“Since our accreditation, we have been able to assure our customers of our business integrity and our ability to deliver quality service. They also feel more comfortable coming to us, and trust us more.”

Ms Helen Tan & Mr Eddy Lam, Partners of 121 Personnel Services
CaseTrust Basic since 2003
 

“Obtaining the CaseTrust award has been the best thing that happened to MIS. Prospective   customers, especially walk-ins, have increased remarkably and asked more constructive questions on course' content than being uncertain of the Institute's credentials. Better qualified candidates are also showing interest. The effort has been worth it and we strongly recommend other PEOs to work towards getting this recognition.”

Mr Yeo Siew Siang, Executive Director of Marketing Institute of Singapore
CaseTrust Member since 2005
 

“We feel it is necessary to send a message to the public about our being accredited by a recognised independent body for having good business practices as well as good work processes, including procedures for handling any customer complaint.”

Mr Peter Choo, Managing Director of Scenic Travel
CaseTrust Basic since 2002