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170 Ghim Moh Road
#05-01 Ulu Pandan Community Building
Singapore 279621
Near to Buona Vista MRT
Bus numbers: 92, 100, 111, 198
Opening Hours: 9am to 4pm, Mondays to Saturdays
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Click the picture to enlarge |
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Consumer Relations
Department |
CASE Consumer Helpline: 6463 1811
(Helpline
Operating Hours: Mon - Fri: 9am to 5pm, Sat: 9am to 12pm)
Fax: 6467 9055
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Option (1) If you wish to seek
general queries regarding your complaint,
please call our hotline 6463 1811Option (2) If you wish to lodge a
complaint against a company/business,
you can do so via our online application. Alternatively, you can
visit our office at 170 Ghim Moh Road, #05-01 Ulu Pandan
Community Building for a free consultation with our officers
between 9am to 4pm, Mondays to Saturdays. Please bring your
identification document such as identity card, work permit or
passport. Do bring along receipts/agreements or other relevant
papers regarding your complaint. We will assess your complaint
and if we do file, a small fee will be imposed.
Option (3) If you wish to feedback or share some experience with us,
please email to sayit@case.org.sg.
We regret that we will
not be replying to the emails. |
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| Accounts
Department |
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| Fax: 6467 9055 |
Email: accounts@case.org.sg |
| Please contact us
if you would like to make any donations to our Endowment fund. If you
wish to lodge a complaint against a company/vendor,
please approach our Consumer Relations Department. |
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Administration Department |
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Tel: 6463 6678
Fax: 6467 9055 |
Email: admin@case.org.sg |
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Please contact us for us general office matters. If you wish to lodge a
complaint against a company/vendor,
please approach our Consumer Relations Department. |
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Membership Department |
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Tel: 6461 1882
Fax: 6467 9055 |
Email: members@case.org.sg
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| Please contact us
if you have any queries with regards to joining CASE as a member or to
check the status of your existing membership with us. If you wish
to lodge a complaint against a company/vendor,
please approach our Consumer Relations Department. |
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CaseTrust Accreditation Scheme
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Tel: 6461 1800
Fax: 6463 7048 |
Email:
casetrust@case.org.sg
Website: www.casetrust.org.sg |
| Please contact us
if you have any queries with regards to our Accreditation schemes. If you have any disputes against a company/vendor
(either CaseTrusted or non-CaseTrusted),
please approach our Consumer Relations Department. |
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Advertising Standards Authority of
Singapore (ASAS)
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Tel: 6461 1888
Fax: 6467 9055 |
Email: asas@case.org.sg
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| Please contact us
if you have any queries/feedback with regards to misleading
advertisements. If you have any disputes against a company/vendor,
please approach our Consumer Relations Department. |
