26 August 2010
CASE Signs MoU with FOMCA
The Consumers Association of Singapore (CASE) has signed a
memorandum of Understanding (MOU) with its counterpart the Federation of
Malaysian Consumers Associations (FOMCA) today.
The MOU
strengthens bilateral cooperation between CASE and FOMCA in the areas of
information sharing and will pave way for a cross border consumer dispute
resolution.
The MOU was signed by CASE President Yeo Guat Kwang
and FOMCA President Datuk Marimuthu Nadason. Officials from both countries’
trade ministry were present at the signing ceremony.
The signing
of the MOU reinforces the already strong ties between CASE and FOMCA. It paves
the way for both CASE and FOMCA to discuss the setting up of a channel to help
consumers to resolve consumer related disputes in our respective countries. Such
a channel will protect consumers from both countries - Singapore consumers can
seek CASE’s assistance to resolve their consumer-related dispute with vendors in
Malaysia and Malaysian consumers can similarly seek FOMCA’s assistance if they
have a dispute with vendors in Singapore.
The MOU between CASE
and FOMCA is the fourth MOU that CASE has signed with consumer associations
overseas. The previously signed MOUs were with China Consumers’ Association,
Consumer Coordination Council (India), and Macao SAR Government Consumer Council
(CCM).
Yeo Guat Kwang
CASE President
Other
press release can be found
here.
