Consumer Complaints Filed With CASE - Sim Lim Square
 
(For the 3 months of  Jan - Mar 2014)

To identify top tenants with the highest number of customer complaints filed with Consumers Association of Singapore (CASE)

No. Name Unit Number No. of complaints
1 Mobile Apps Pte Ltd #01-50 / #02-72 8
2 Cyber Maestro Pte Ltd #02-77 7
3 Mobile 22 Pte Ltd #01-42 5
4 Mobile Air Pte Ltd #01-41 5
5 Mobile Planet Pte Ltd #01-41 3
6 Gadget Terminal Pte Ltd #02-80 3
7 Mackin Pte Ltd #02-87 3


*Figures are accurate as of 1st April 2014. Table will be updated monthly.
Sim Lim Square Management (MCST 1440) support this initiative

 
 

 

Consumer Complaints Filed With CASE - People's Park Complex
 
(For the 3 months of  Jan - Mar 2014)

To identify top tenants with the highest number of customer complaints filed with Consumers Association of Singapore (CASE)

No. Name Unit Number No. of complaints
1 Mobile Alliance LLP #01-50/90 7
2 Tele Infinity LLP #01-04/K94A 4
3 S-Team Mobile LLP #01-83 3


*Figures are accurate as of 1st April 2014. Table will be updated monthly.
People's Park Complex Management (MCST 473) support this initiative

 
 

 

New Amendments to the Consumer Protection (Fair Trading) (Cancellation of Contracts) Regulations
 


The Ministry of Trade and Industry has introduced four key amendments to the Consumer Protection (Fair Trading) (Cancellation of Contracts) Regulations which will take effect on 1 April 2014. Consumers will enjoy greater protection when purchasing timeshare or long-term holiday product contracts.

  1. The definition of ‘Regulated contract’ has been expanded to include ‘Long-term holiday product contracts’.
  2. Businesses cannot collect pre-payment during the five day cooling-off period for time share, time share-related and long-term holiday product contracts.
  3. Businesses must provide the Product Information Notice (PIN) to consumers before the contract is signed.
  4. The cooling-off period will only start after the Product Information Notice (PIN) has been provided prior to the consumer entering the contract and the Consumer Information Notice (CIN) has been brought to the notice of the consumer.

 

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