The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. One of our key achievements is in advocating for the Consumer Protection (Fair Trading) Act (CPFTA) which came into effect on March 1, 2004.
Media Release - Complaints on motorcars with defects and pressure sales tactics in beauty salons on the rise
CASE received more complaints on cars with defects and the use of pressure sales tactics to compel consumers to buy beauty packages. Read more here.
Case studies for February 2017
Check out our consumer case studies for February 2017. Do you have a similar case? Read more here.
Forum Response - Some personal data needed to resolve disputes: Case
Case will disclose only consumers' personal data as is reasonably required to carry out our duties. Read more here.