Renovate Your Home with Peace of Mind!
Renovate Your Home with Peace of Mind! Are you a new homeowner gearing up for your first renovation? It’s an exciting milestone, but one that can also feel overwhelming, filled with questions, uncertainties, and high expectations. After all, you’re not just renovating a space. You’re building your dream home, one you’ll live in for the […]
Setting The Standard in the Tyre Industry
CASE had the pleasure of visiting Arrow Tyres Pte Ltd recently. Established in 2009, Arrow Tyres has grown into one of Singapore’s most reputable tyre retailers. We are proud to acknowledge Arrow Tyres as the first member of Singapore Motor Tyre Dealers Association to not only attain CaseTrust accreditation but also achieve the Storefront (Silver) […]
CASE Visit To HomeMatch, A Fast-Growing Platform For Homeowners Seeking Reliable IDs.
On 20 March 2025, CASE had the pleasure of visiting HomeMatch. HomeMatch is an online platform which exclusively features CaseTrust-accredited renovation companies, ensuring homeowners have access to reliable and professional services. Since June 2024, HomeMatch has been helping renovation businesses apply and attain CaseTrust accreditation through their consultancy services. To encourage renovation contractors to adopt […]
CASE to accredit 500 Renovation Contractors with up to 80 per cent in Subsidies
On 15th March 2025, CASE announced a new initiative to strengthen consumer protection in the renovation industry, CASE will offer time-limited subsidies of up to 80% to assist renovation businesses in obtaining CaseTrust accreditation, reinforcing industry standards and promoting responsible business practices. Effective Safeguards against Common Renovation Woes Earlier this year, CASE observed a concerning […]
Congratulations to the CaseTrust Bronze Achievers!
On 24 February 2025, CASE visited King’s Way Pte Ltd, a vehicle audio workshop in Kaki Bukit with 28 years of dedicated service, known for its transparent pricing and warranty policies. We are proud to recognise them as one of the first five companies to be awarded the CaseTrust Bronze accreditation. Launched in August 2024, the CaseTrust […]
Public Awareness of Consumer Rights And Laws Is At An All-time High In 2024
A recent survey commissioned by the Consumers Association of Singapore (CASE) between February and June 2024 revealed that public awareness of consumer rights and CASE reached an all-time high in 2024. The findings also underscore the importance of accredited businesses, as more consumers are recognising the benefits of patronising CaseTrust-accredited companies, which offer greater reliability […]
CASE Visits to Brother International Singapore Pte Ltd
Brother International Singapore has been accredited with CaseTrust Gold (the highest tier of accreditation) for more than 18 years, distinguishing them as a best-of-the-best consumer-focused business. Consumer-focused businesses foster a company culture committed to enhancing consumer satisfaction and building strong business-consumer relationships. During the visit to their service centre, Brother International Singapore shared with us […]
To enhance the standards in the beauty industry, CASE collaborates with NAILS.
CASE and the Nailist Association For International Licenses – Singapore (NAILS) have signed a Memorandum of Understanding (MOU) to work together to enhance standards in the beauty industry. CASE has received high number of complaints from within the beauty industry in recent years, with more than 1,100 complaints in 2023. Common complaints relate to misleading […]
CASE visits to Element Testing Service (s) Pte Ltd
On 7 November 2024, CASE visited Element Testing Service (s) Pte Ltd, a leading global provider of Testing, Inspection and Certification. Element Testing has been a longstanding partner of CASE and vital support to our CaseTrust accreditation schemes. Under the CaseTrust-Singapore Jewellers Association accreditation requirements, all accredited jewellers are required to send their gold jewellery […]
CASE accredits first batch of seven businesses under new e-CaseTrust scheme
CASE has accredited seven businesses under the e-CaseTrust scheme, guaranteeing clear pricing, secure payments, and strong security measures for online shopping in sectors like fashion, electronics, IT, home solutions, and vehicle services. We visited PowerPac, a newly accredited business meeting our criteria for transparent pricing, clear business information, efficient ordering, and robust security. This […]