The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. One of our key achievements is in advocating for the Consumer Protection (Fair Trading) Act (CPFTA) which came into effect on March 1, 2004.
Consumer Alert - CASE urges retailers to offer a refund for Samsung Note 7
CASE is concerned about the recently reported incidents involving Galaxy Note 7 devices and the safety implications that this might have for existing Galaxy Note 7 customers. Read more here.
Consumer Alert - Royal House (The Rome Gallery) (Private) Ltd
From 1 April 2016 to 10 October 2016, CASE received 64 complaints against Royal House, a furniture company. These complaints relate to the failure of Royal House to honour the terms of their contract with consumers. Read more here.
Case studies for october 2016
Check out our consumer case studies for October 2016. Do you have a similar case? Read more here.