The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. One of our key achievements is in advocating for the Consumer Protection (Fair Trading) Act (CPFTA) which came into effect on March 1, 2004.
Case studies for May 2016
Check out our case studies for May. Do you have a similar case? Read more here.
Important Notice
Please note that our CASE office and call centre will be closed from 5 to 7 May 2016 (Thursday to Saturday). Our apologies for any inconvenience caused.
CASE Video - How to make a complaint
Do you have a dispute with a retailer over goods or services? Watch this video to see how you can lodge a complaint with CASE. Watch it here.