The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. One of our key achievements is in advocating for the Consumer Protection (Fair Trading) Act (CPFTA) which came into effect on March 1, 2004.
Consumer Alert - Royal House (The Rome Gallery) (Private) Ltd
From 1 April 2016 to 20 September 2016, CASE received 54 complaints against Royal House (The Rome Gallery), a furniture company. These complaints relate to the failure of Royal House to honour the terms of their contract with consumers. Read more here.
Amended Consumer Protection (Fair Trading) Act (CPFTA) Passed in Parliament to Better Protect Consumers
The Consumer Protection (Fair Trading) Act (CPFTA)1 has been amended to strengthen the measures that may be taken against errant retailers who persist in unfair practices. Read more here.
Case Studies for September 2016
Check out our consumer case studies for September. Do you have a similar case? Read more here.