The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. One of our key achievements is in advocating for the Consumer Protection (Fair Trading) Act (CPFTA) which came into effect on March 1, 2004.
Case studies for September 2015
Check out our case studies for this month. Do you have a similar case? Read more.
Media Release - BreadTalk and CASE sign VCA over Soya Bean Milk Incident
BreadTalk has entered into a Voluntary Compliance Agreement (VCA) with the Consumers Association of Singapore (CASE) to commit itself to fair practices. Read more here.
Jean Yip agrees to 5-day cooling-off period
Jean Yip Salon Private Limited (“Jean Yip”) – a non CaseTrust Accredited company, has agreed to offer a five-day cooling-off period (excluding Saturdays, Sundays and Public Holidays) for all beauty and/or slimming packages purchased from their outlets. Read more.