The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. One of our key achievements is in advocating for the Consumer Protection (Fair Trading) Act (CPFTA) which came into effect on March 1, 2004.
Case Studies for July 2015
Check out examples of complaint cases that we receive here. Do you have a similar case? Read more.
Consumer Alert - Vee Ek Wonderway Private Limited
CASE has received complaints against Vee Ek Wonderway on exerting pressure on consumers to purchase new cookware products. Read more here.
Media Release - Higher amount recouped for consumers through CASE Mediation
Our CASE Mediation Centre was successfully able to recoup a higher amount for consumers in 2014. Read more.