Arbitration / Legal Options
Consumers who wish to seek advice are welcome to submit an online complaint or call our hotline for an appointment. Our officer will assess the dispute and make suitable recommendations accordingly.
Other than CASE, you may wish to consider these options:
Small Claims Tribunals
For more information on Small Claims Tribunal, please visit www.judiciary.gov.sg/civil/how-to-file-serve-small-claim
Free Legal Clinics
Consumers who are keen to seek legal advice can consider the following avenues. These platforms are not affiliated with CASE.
Community Justice Centre (CJC) On-Site Legal Clinic
The Community Justice Centre (CJC) is a community partnership between the public sector, the philanthropic sector, and the legal profession, rendering assistance to Litigants-in-Person (LiPs) in need. No appointments are necessary.
For more information, please click https://cjc.org.sg/services/legal-services/on-site-legal-clinic-oslas/
Legal Advice Service at Community Centres
There are volunteer lawyers and legal counsels who offers legal advice at selected Community Clubs. Appointments are required.
For more information, please click https://www.pa.gov.sg/our-network/community-clubs/legal-advice-service