Prepayment Protection
Designed to enhance consumer protection, allowing consumers to claim back the unused portion of the prepayment made, in the event of closure of the accredited business.
What is Prepayment?
Prepayments are any forms of payment made in advance of actual consumption of the services and/or products paid for.
Examples of prepayments include but are not limited to prepaid packages, vouchers, deposits, membership fees, etc.
Examples of prepayments include but are not limited to prepaid packages, vouchers, deposits, membership fees, etc.
Accredited Businesses under the following CaseTrust Schemes protect your Prepayments
Consumers can claim back the unused portion of the prepayment made, following the closure of the accredited business. Upon making prepayment to any CaseTrust accredited businesses under the belowmentioned schemes, you would be given a proof of protection containing your personal details and the protected sum.
Spa and Wellness
Renovation*
For deposits only
Prepayment protection gives consumers an added assurance that should the accredited business cease operation, consumers could still be refunded of their unconsumed prepayment made.
Prepayment protection gives consumers an added assurance that should the accredited business cease operation, consumers could still be refunded of their unconsumed prepayment made.
Prepayment protection gives consumers an added assurance that should the accredited business cease operation, consumers could still be refunded of their unconsumed prepayment made.
Contact Us
For more information on how the varying protection mechanisms work or if you have made prepayment and did not receive your proof of prepayment protection, please contact support.
Become a CASE-appointed
Prepayment Protection Service Provider
If you are an established financial institution who has the capabilities to administer the prepayment protection mechanisms through a reliable, secured and user-friendly online platform, we welcome you to join CaseTrust as a service provider to our Prepayment Protection Scheme.