For assistance on disputes pertaining CaseTrust accredited businesses, consumers may refer to this link for more information on how to lodge a complaint with CASE – https://case.org.sg/submit-a-complaint/. If you just wish to put on record & do not require CaseTrust to follow-up on your dispute, you may write-in as a feedback to [email protected].
CaseTrust will take such feedback into consideration during the accredited business’ next assessment.