Are you a consumer that needs assistance?

Dear Consumers,

You are strongly encouraged to seek advice and assistance by submitting your
dispute online at (http://crdcomplaints.azurewebsites.net/). Our officers will respond to you in 3 working days. If you face issues in the submission, you may wish to seek assistance from your friends and relatives.

Alternatively, you may call our call centre at 9795 8397* from Mondays to Fridays,
9am to 5pm to request for an in-person appointment at CASE office. Please take
note that walk-in consultations are strictly by appointment only, and we are unable to
attend to walk-in requests.

Note*: We regret that we are unable to respond to text messages.

*In view of Hari Raya Haji, please take note that our hotline will not be in operation on 29th June 2023.

We remain committed to serve consumers as expeditiously as we can.

Thank you for your attention and understanding.

Warm Regards,
CASE Management

各位访客,

我们建议您上网（http://crdcomplaints.azurewebsites.net/）,将您的个案上载给我们。

我们将在 3 个工作日回复您们。若您无法上网，则可寻求家人及朋友的协助。

若您要咨询或预约, 您也可在星期一到星期五早上九点到下午五点拨电 9795 8397* 给
我们。请注意上门咨询仅限预约。

(*我们只接受电话咨询，而不会回复简讯)

我们的电话咨询服务将在哈芝节- 6 月 29 日暂停一天。对此所带来的不便，我们深表
歉意。

我们将在最急速的时间内回复您们。

感谢您的谅解。
消协管理层