The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. One of our key achievements is in advocating for the Consumer Protection (Fair Trading) Act (CPFTA) which came into effect on March 1, 2004.
Our Vision
A consumer-friendly Singapore
Our Mission
To champion consumers' interests and promote fair-trading.
Our Core Values
Consumer Centric
Adaptability
Sincerity
Excellence
Achieving Our Aims
We adopt a three-pronged approach in working towards an ideal consumer-business environment.
Consumer education:
Over the years, we have actively and diligently provided consumers with research findings, survey results and information in a bid to make every Singaporean a smart consumer.
Working with retailers:
We also understand that consumers and businesses have a mutually dependent relationship and hence worked with businesses and their trade captains to promote ethical and good business practices.
Pushing for legislation:
Last but not least, we have relentlessly lobbied to the government for fairer legislations with regards to consumer issues when consumer interests are at stake.
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