CASE signs VCA with Paul Immigrations to stop misleading consumers on the success rate of its PR application services
By Melvin Yong
November 17, 2021
The Consumers Association of Singapore (“CASE”) has signed a Voluntary Compliance Agreement (“VCA”) with Paul Immigrations Pte Ltd (“Paul Immigrations”) to stop misleading consumers on the success rate of its Singapore Permanent Resident (“PR”) application services. Under the VCA signed on 7 September 2021, Paul Immigrations has also committed to cease exerting undue pressure on consumers to purchase its services and to offer a five-day cooling off period for consumers who wish to cancel their contracts.