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NEWS

1 April 2014

Consumer Complaints Filed With CASE at Sim Lim Square

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1 April 2014

Consumer Complaints Filed With CASE at People's Park Complex

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1 April 2014

Consumer Alert - New Amendments to the Consumer Protection (Fair Trading) (Cancellation of Contracts) Regulations

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13 March 2014

Celebrate World Consumer Rights Day 2014 With CASE At Our Carnival

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12 March 2014

CASE Survey On Beer Prices At 23 Food & Beverage Vendors

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4 March 2014

Consumer Complaints Filed With CASE at Sim Lim Square

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4 March 2014

Consumer Complaints Filed With CASE at People's Park Complex

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20 February 2014

CASE Uncovers Unfair Practices In The Gold Jewellery Industry

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4 February 2014

Consumer Alert CASE advisory for purchase of tour packages at travel fairs

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4 February 2014

Consumer Complaints Filed With CASE at Sim Lim Square

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4 February 2014

Consumer Complaints Filed With CASE at People's Park Complex

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NEWS FLASH

CASE website will be down for maintenance on
27 April 2014

CASE is GST registered with effect from 1 June 2013. Our GST number is M90368613C

CASE New Consumer Hotline number is 6100-0315.

24 May 2014

Get It Right! Consumer Seminar

Back by popular demand to educate consumers on issues related to buying and selling properties!

Read More...

1 April 2014

Consumer Complaints Filed With CASE at Sim Lim Square

The top 10 tenants with the highest number of customer complaints filed with Consumers Association of Singapore (CASE).......

Read More...

1 April 2014

Consumer Complaints Filed With CASE at People's Park Complex

The tenants with the highest number of customer complaints filed with Consumers Association of Singapore (CASE).......

Read More...

1 April 2014

Consumer Alert - New Amendments to the Consumer Protection (Fair
Trading) (Cancellation of Contracts) Regulations

The Ministry of Trade and Industry has introduced four key amendments to the
Consumer Protection (Fair Trading) (Cancellation of Contracts) Regulations which will
take effect on 1 April 2014...

Read More...

13 March 2014

Update On CASE Advisory for Complaints on Five Stars Tours Pte Ltd

As of 1 March 2014, Five Stars Tours Pte Ltd at Golden Mile Complex is under
receivership. Please note that affected consumers who wish to lodge a claim with the
Small Claims Tribunal should seek legal advice as Five Stars Tours Pte Ltd is under
receivership. Consumers should not call the receivers for updates or to file a proof of debt.

If a Liquidator is subsequently appointed in the future, affected consumers should then
file a proof of debt with the appointed Liquidator.

Consumers may also call our hotline at 6100 0315 for further assistance.

13 March 2014

Celebrate World Consumer Rights Day 2014 With CASE At Our Carnival

The Consumers Association of Singapore (CASE) will be organising a Carnival
to commemorate World Consumer Rights Day (WCRD) on 15 March 2014 at
SAFRA Toa Payoh from 10am to 4pm. ...

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Find out more about the programme, brochure...

12 March 2014

CASE Survey On Beer Prices At 23 Food & Beverage Vendors

Arising from the feedback from consumers about the increase in beer prices due to
the increase in excise duty for liquor, the Consumers Association of Singapore
(CASE) surveyed 23 food & beverage establishments in various parts of the island to
find out the extent of the increase in prices of beer...

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4 March 2014

Consumer Complaints Filed With CASE at Sim Lim Square

The top 10 tenants with the highest number of customer complaints filed with Consumers Association of Singapore (CASE).......

Read More...

4 March 2014

Consumer Complaints Filed With CASE at People's Park Complex

The tenants with the highest number of customer complaints filed with Consumers Association of Singapore (CASE).......

Read More...

20 February 2014

CASE Uncovers Unfair Practices In The Gold Jewellery Industry

The Consumers Association of Singapore (CASE) has uncovered questionable
practices adopted by gold jewellery retailers when conducting our fifth round of the
gold fineness test in November 2013...

Read More...

4 February 2014

Consumer Alert CASE advisory for purchase of tour packages at travel fairs

CASE has received complaints about tour agencies closing down suddenly after
collecting partial or full payment from consumers at travel fairs....

Read More...

4 February 2014

Consumer Complaints Filed With CASE at Sim Lim Square

The top 10 tenants with the highest number of customer complaints filed with Consumers Association of Singapore (CASE).......

Read More...

4 February 2014

Consumer Complaints Filed With CASE at People's Park Complex

The tenants with the highest number of customer complaints filed with Consumers Association of Singapore (CASE).......

Read More...

Lemon Law

Do you want to know more about the Lemon Law?

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Take this survey here to test your knowledge on Lemon Law!

We Need More Hands!

CASE is looking for volunteers to help out in our various projects. And you might be the one we are looking for.

If you can help and have time to spare, we need you! Read more...

CASE Collaboration with Credit Bureau Singapore Pte Ltd

In a collaboration with Credit Bureau (Singapore), CASE members can apply for their
credit report at the CASE office for just $4.28 (usual is $5.35). To apply, you will need
to bring your NRIC and come to the CASE office during opening hours.

Check out our Facebook link as well!
 

ADDITIONAL INFO

Waiver of membership fee when filing a complaint!
Inform our officers when you are filing a complaint with CASE if you :
- are staff of a company that is a CASE Corresponding member
- are a member of a Trade Union or Association that happens to be a CASE Institutional member
- have selected NTUC Income Insurance Policy (please check with our officers for more information)
Please produce any relevant documents for verifications by our officers. Lodge your online complaint here!

 

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