CASE New Consumer
Hotline number is 6100-0315.
Do you want to know more about the Lemon Law?
Take this survey here to test your knowledge on Lemon Law!
27 April 2013
Do you understand the Lemon Law?
What are the latest activities under the Consumer Goods Safety Requirements (CGSR)?
17 April 2013
CASE: Range of hawker prices generally increased but price of most items remained
Hawker prices have generally increased but the price of most items remained the
same, according to a survey by the Consumers Association of Singapore and Ngee Ann
Polytechnic’s School of Business & Accountancy conducted in December last year.
3 April 2013
Beware of Improper Swiping of Credit Cards
CASE has received complaints of retailers swiping consumers’ credit cards of purchase
price without first getting the consumer to sign on the receipt and counterchecking the signature
on the receipt and the credit cards.
17 March 2013
Walk With CASE 2013
CASE would like to thank all consumers for making Walk with CASE 2013 a success!
4 February 2013
CASE Test: Energy Saving Light Bulbs
Out of 10 energy saving light bulbs tested by CASE in September 2012, 1 (10%) failed
the mercury test, and another 1 (10%) failed to produce the light output promised in
1 February 2013
CASE Achieved Higher Resolution Rate In 2012
In 2012, CASE attended to a total of 25,733 cases of consumer complaints, up 15.7%
from 22,240 cases in 2011.
23 January 2013
ACRA And CASE Launch Online Guide To Help Consumers Make More Informed
The Consumer Guide developed by ACRA in collaboration with CASE provides tips on how
to make use of ACRA’s information services to conduct basic background checks on
business entities before financial decisions are made.
We Need More Hands!
CASE is looking for volunteers to
help out in our various projects. And you might be the one we are looking
If you can help and have time to spare, we need you!
Life Insurance Association (LIA) Public Relations Campaign 2013
The Life Insurance Association Singapore launched its 2013 PR / Consumer
Education campaign at its 11th Annual Luncheon, which was held on 6 March 2013.
Class 95FM radio personality, The Flying Dutchman or FD for short (Mark van Cuylenburg), is
the ‘Face of Life Insurance’ - engaged by LIA to share the value of life insurance products
In the course of the year, FD will be featured on LIA blog post, Q&A on LIA website, in bylined articles, and be personally present at consumer events.
To kick start our efforts, the Association has produced two YouTube videos, which you
may view at:
CASE Collaboration with Credit Bureau Singapore Pte Ltd
In a collaboration with Credit Bureau (Singapore), CASE members can apply for
credit report at the CASE office for just $3.21 (usual is $5.35). To
apply, you will need to bring
your NRIC and come to the CASE office during
Check out our Facebook
link as well!