The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. One of our key achievements is in advocating for the Consumer Protection (Fair Trading) Act (CPFTA) which came into effect on March 1, 2004.
07
Oct
Case Studies for October 2014
Check out our case studies for October 2014! Do you have a similar case? Read more.
02
Oct
Consumer Alert - Consumer Complaints Filed with CASE at People's Park Complex and Sim Lim Square
Check out our monthly alert list on the top consumer complaints filed with CASE at People's Park Complex and Sim Lim Square. Read more.
19
Sep
Consumers have the right to cancel a direct sales (door-to-door) contract within five days
Under the Consumer Protection (Fair Trading) (Cancellation of Contracts) Regulations 2009, consumers can cancel a direct sales contract within five days (excludes Saturdays, Sundays and Public Holidays) after the date of the contract.
Read more.