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NEWS

24 May 2013

CASE will be closed for Vesak Day.
We regret for any inconveniences caused.

18 May 2013

CASE-SPRING Seminar
"Understanding the Lemon Law & Consumer Product Safety"

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17 April 2013

CASE:Range of hawker prices generally increased but price of most items remained the same

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3 April 2013

Beware of Improper Swiping of Credit Cards

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17 March 2013

Walk With CASE

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4 February 2013

CASE Test: Energy Saving Light Bulbs

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1 February 2013

CASE achieved higher resolution rate in 2012

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23 January 2013

ACRA And CASE Launch Online Guide To Help Consumers Make More Informed Business Decisions

More>>


 

NEWS FLASH

CASE New Consumer Hotline number is 6100-0315.

Lemon Law

Do you want to know more about the Lemon Law?

Read More...

Take this survey here to test your knowledge on Lemon Law!

27 April 2013

CASE-SPRING Seminar

Do you understand the Lemon Law?
What are the latest activities under the Consumer Goods Safety Requirements (CGSR)?

Read More...

17 April 2013

CASE: Range of hawker prices generally increased but price of most items remained
the same


Hawker prices have generally increased but the price of most items remained the
same, according to a survey by the Consumers Association of Singapore and Ngee Ann
Polytechnic’s School of Business & Accountancy conducted in December last year.

Read More...

3 April 2013

Beware of Improper Swiping of Credit Cards

CASE has received complaints of retailers swiping consumers’ credit cards of purchase
price without first getting the consumer to sign on the receipt and counterchecking the signature
on the receipt and the credit cards.

Read More...

17 March 2013

Walk With CASE 2013

CASE would like to thank all consumers for making Walk with CASE 2013 a success!

Read More...

4 February 2013

CASE Test: Energy Saving Light Bulbs

Out of 10 energy saving light bulbs tested by CASE in September 2012, 1 (10%) failed
the mercury test, and another 1 (10%) failed to produce the light output promised in
its specifications.

Read More...

1 February 2013

CASE Achieved Higher Resolution Rate In 2012

In 2012, CASE attended to a total of 25,733 cases of consumer complaints, up 15.7%
from 22,240 cases in 2011.

Read More...

23 January 2013

ACRA And CASE Launch Online Guide To Help Consumers Make More Informed
Business Decisions


The Consumer Guide developed by ACRA in collaboration with CASE provides tips on how
to make use of ACRA’s information services to conduct basic background checks on
business entities before financial decisions are made.

Read More...

We Need More Hands!

CASE is looking for volunteers to help out in our various projects. And you might be the one we are looking for.

If you can help and have time to spare, we need you! Read more...

Life Insurance Association (LIA) Public Relations Campaign 2013

The Life Insurance Association Singapore launched its 2013 PR / Consumer
Education campaign at its 11th Annual Luncheon, which was held on 6 March 2013.

Class 95FM radio personality, The Flying Dutchman or FD for short (Mark van Cuylenburg), is
the ‘Face of Life Insurance’ - engaged by LIA to share the value of life insurance products
and services.

In the course of the year, FD will be featured on LIA blog post, Q&A on LIA website, in bylined articles, and be personally present at consumer events.

To kick start our efforts, the Association has produced two YouTube videos, which you
may view at:

CASE Collaboration with Credit Bureau Singapore Pte Ltd

In a collaboration with Credit Bureau (Singapore), CASE members can apply for their
credit report at the CASE office for just $3.21 (usual is $5.35). To apply, you will need to bring
your NRIC and come to the CASE office during opening hours.

Check out our Facebook link as well!
 

ADDITIONAL INFO

Waiver of membership fee when filing a complaint!
Inform our officers when you are filing a complaint with CASE if you :
- are staff of a company that is a CASE Corresponding member
- are a member of a Trade Union or Association that happens to be a CASE Institutional member
- have selected NTUC Income Insurance Policy (please check with our officers for more information)
Please produce any relevant documents for verifications by our officers. Lodge your online complaint here!

 

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ASAS
Want to know how to shop with ease of mind? Learn more about CaseTrust Accreditation Scheme!

Feel that an advertisement is questionable? Learn more about Advertising Authority of Singapore!

 
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