The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. One of our key achievements is in advocating for the Consumer Protection (Fair Trading) Act (CPFTA) which came into effect on March 1, 2004.
media release - CASE finds excessive mercury content in one skincare product
A test commissioned by CASE on skincare products found excessive mercury content of 3,604 µg/g in one product - Royal Expert Whitening Cream 50ml. Read more here.
Forum response - Use CASE's model agreement to deal with contractors
CASE frowns on the practice of renovation contractors asking consumers to pay a substantial advance deposit before the work begins. Read more here.
case studies for May 2017
Check out our case studies for May 2017. Do you have a similar case? Read more here.