HairFun Salons
CCCS Commences Investigations with Unannounced Visits to HairFun Salons for Suspected Unfair Trade Practices.
Diva Lash & Nails
CASE alerts consumers on complaints received against Diva Lash & Nails The Consumers Association of Singapore (“CASE”) would like to alert consumers to complaints received against Diva Lash & Nails Pte Ltd (“Diva Lash & Nails”), a beauty salon offering manicure, pedicure, nail and eyelash extension services. From 1 January 2022 to 31 December 2023, […]
Prestige Carz Rental
CASE alerts consumers on complaints received against Prestige Carz Rental The Consumers Association of Singapore (“CASE”) wishes to alert consumers to complaints received against vehicle rental company, Prestige Carz Rental Pte Ltd (“Prestige Carz Rental”), regarding the forfeiture of consumers’ security deposits due to alleged speeding and damage. From 1 July 2022 to 5 June […]
Sense Construction
The Consumers Association of Singapore (“CASE”) would like to alert consumers to complaints received against renovation contractors, Sense Construction Werkz Pte Ltd (“Sense Construction Werkz”), K & L Interior Pte Ltd (“K & L Interior”), and Sense Visual Pte Ltd (“Sense Visual”). The majority of complaints pertains to the renovation contractors failing to complete home […]
Triple Lifestyle Marketing Pte Ltd

The Consumers Association of Singapore (“CASE”) would like to alert consumers to a spike in complaints received against Triple Lifestyle Marketing Pte Ltd (“Triple Lifestyle Marketing”), a direct seller of alkaline water systems. This is the second time that CASE is issuing an alert against Triple Lifestyle Marketing, following an earlier alert on 23 February […]
Organic Salon Pte Ltd

Background From 1 January to 23 August 2021, the Consumers Association of Singapore (“CASE”) received 38 complaints against Organic Salon Pte Ltd (“Organic Salon”). The majority of complaints pertain to false/misleading claims and pressure sales tactics. For example, consumers complained that they were led to believe that they were paying promotional prices for a haircut […]
99 Reno Pte Ltd
The Consumers Association of Singapore (“CASE”) would like to alert consumers to complaints received against renovation contractor 99 Reno Pte Ltd (“99 Reno”). From 1 July 2020 to 30 June 2021, CASE received 30 consumer complaints against 99 Reno. The majority of complaints pertain to consumers who made prepayments for their projects but experienced repeated […]
Triple Lifestyle Marketing
The Consumers Association of Singapore (“CASE”) would like to alert to consumers to complaints received against Triple Lifestyle Marketing Pte Ltd (“Triple Lifestyle Marketing”), a direct seller of alkaline water systems. From 1 January 2020 to 31 January 2021, CASE received 86 consumer complaints against Triple Lifestyle Marketing. In general, consumers complained about misleading claims […]
MDS Collections
From 1 June 2019 to 31 December 2020, CASE has received 37 complaints against clothing and fashion accessories retailer MDS Collections[1]. The majority of complaints relate to consumers failing to receive their orders. As MDS Collections did not resolve most of the complaints received by CASE, CASE had issued a warning letter to MDS Collections. […]
Global ATC Holding Pte Ltd

The Consumers Association of Singapore (“CASE”) would like to advise consumers to be wary should they receive invoices from Global ATC Holding Pte Ltd (“Global ATC”) claiming to be acting for Asian Travel Club Pte Ltd (“ATC”). Background From 1 November 2019 to 31 May 2020, CASE has received 69 complaints from consumers on Global […]