Singapore Fire Prevention, SG Fire Prevention, and Fire Safety and Prevention (SG)

Consumer Advisory – CASE alerts consumers on complaints received against fire extinguisher salespersons The Consumers Association of Singapore (“CASE”) wishes to alert consumers to complaints received against unfair practices employed by fire extinguisher salespersons in door-to-door sales. Background From 1 January 2019 to 29 February 2020, CASE received 49 consumer complaints against fire extinguisher suppliers […]

Tokyo Bust Express Pte. Ltd

The Consumers Association of Singapore (“CASE”) would like to alert consumers against aggressive pressure sales tactics that are used by the beauty industry during purchase transactions. Consumers who do not wish to enter into a purchase transaction have the right to decline and walk away. Consumers who encounter such pressure sales tactics can approach CASE […]

Salon One Beauty Salon Pte. Ltd

The Consumers Association of Singapore (“CASE”) would like to alert consumers against aggressive pressure sales tactics that are used by the beauty industry during purchase transactions. Consumers who do not wish to enter into a purchase transaction have the right to decline and walk away. Consumers who encounter such pressure sales tactics can approach CASE […]

Nail Palace Pte. Ltd

The Consumers Association of Singapore (“CASE”) would like to alert consumers against aggressive pressure sales tactics that are used by the beauty industry during purchase transactions. Consumers who do not wish to enter into a purchase transaction have the right to decline and walk away. Consumers who encounter such pressure sales tactics can approach CASE […]

Aisle Bridal Boutique Pte Ltd

From 7 November 2018 to 30 January 2019, the Consumers Association of Singapore (“CASE”) received 26 complaints on the sudden closure of The Aisle Bridal Boutique Pte Ltd and The Aisle Bridal Studio Pte Ltd (collectively “The Aisle Bridal”). Based on consumers’ complaints, the previous owners and their representatives had suddenly become not contactable. Subsequently, […]

Fashion Interactive Pte. Ltd

Consumer Advisory – Consumers advised on the importance of reading the fine print when shopping online The Consumers Association of Singapore (“CASE”) would like to remind consumers on the importance of reading the fine print when shopping online. In November 2015, CASE started receiving complaints against Fashion Interactive Pte. Ltd. (“Fashion Interactive”), an e-commerce site […]

Home Pro Furnishing Private Limited

From 30 July to 20 August 2018, the Consumers Association of Singapore (“CASE”) received eight complaints* regarding the closure of Home Pro Furnishing Private Limited (“Home Pro”). The registered office address of Home Pro is 3 Gambas Crescent #01-01 Nordcom One Singapore 757088. The company was newly registered on 29 March 2018. Most of the […]

Sunshine Express Cargo & Logistics Pte Ltd

From 2 July to 20 August 2018, the Consumers Association of Singapore (“CASE”) received 21 complaints* regarding the closure of Sunshine Express Cargo & Logistics Pte Ltd (“Sunshine Express”). The registered office address of Sunshine Express is 6 Cuff Road Singapore 209717. Most of the consumers who reported to CASE mentioned that they had signed […]

Wowmall

Consumer Advisory – Wowmall: Consumers cautioned about misleading advertisements online Between May to June 2018, the Consumers Association of Singapore (CASE) received seven complaints* from consumers against Wowmall, an online business (operating overseas), regarding the purchase of a watch that was drastically different from what was advertised online. Separately, the Advertising Standards Authority of Singapore […]

For You Wedding Pte Ltd (For You Wedding Services)

From 22 to 30 July 2018, the Consumers Association of Singapore (“CASE”) received six complaints* on the closure of For You Wedding Pte Ltd / For You Wedding Services. Based on consumers’ complaints, the company had abruptly cancelled their wedding package contracts and is now uncontactable. These consumers feedback that they had paid monthly instalments […]